Terms & conditions

Contact & orders: concierge@aureliamaisonmilano.com

These terms govern purchases on aureliamaisonmilano.com from AURELIA MAISON LTD (trading as Maison Aurelia), a company registered in England & Wales under Company No. 17579959. Registered office and UK headquarters: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. European atelier and logistics hub: Milan, Italy. Contact: concierge@aureliamaisonmilano.com.

AURELIA MAISON LTD is the seller of record. UK orders are fulfilled from the London registered warehouse. EU and other non-UK orders are fulfilled from the Milan atelier and logistics hub. Prices are shown VAT included where applicable. Delivery thresholds and currency conversions are explained on the delivery page and in the cart.

By placing an order you offer to buy the pièces listed at the exclusive prices shown. We accept the order by email confirmation. Stock, engraving capacity, and carrier cut-offs may require us to refuse or split a consignment; we will say so in writing and refund any undeliverable line.

UK consumers keep the rights under the Consumer Rights Act 2015. EU consumers keep the rights under applicable EU consumer law, including the 14-day withdrawal for standard goods described on our withdrawal page. Faulty goods are repaired, replaced, or refunded under the legal guarantee.

Payment methods shown at checkout may depend on order value. We never collect full card numbers on this storefront. Instant bank wire and USDT orders stay reserved until funds arrive. These terms are governed by the laws of England and Wales, without depriving a consumer of mandatory protections in their country of residence.